1. General

Due to the custom nature of our photography services, Tracey Hagen Photography Studios does not offer refunds for any session fees or products purchased.

2. Rescheduling

If you are unable to attend your session, we are happy to reschedule. Please notify us at least 61 days in advance. Rescheduling fees will be incurred for any rescheduled session within 30 days of the session date.

3. Quality Guarantee

We stand by the quality of our products. If there is a physical defect in a product, please let us know within two (2) days of receipt, and we will arrange for a replacement.